International Shipping – Terms & Instructions
Ordering From Outside the UK
Our online checkout is available for UK customers only. If you wish to place an international order, please contact us directly.
To proceed, please provide:
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Your full shipping address, and
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A list of the items you wish to order
We will then prepare an invoice for you.
Payment Method
International orders are payable by bank/wire transfer only. An international bank fee will be added to the final amount.
VAT Removal
All international orders are invoiced without UK VAT.
VAT will be automatically removed when we prepare your invoice.
Shipping Costs
Shipping rates vary significantly by destination, parcel size, and service level.
Because of this, we cannot offer flat-rate international shipping.
Your invoice will include the exact shipping cost based on your location.
Customs, Duties & Import Fees
All international customers are responsible for:
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Import duties (unless stated)
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Taxes
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Customs clearance fees
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Any additional charges applied by your local authorities
These fees are not included in our product prices or shipping charges.
Export Licensing
Some products may require an export licence before shipment.
If applicable, this may add processing time to your order.
We will notify you if an export licence is required.
Delivery Times
International delivery times vary depending on the destination and local customs procedures.
We provide tracking information where available once the order has shipped.